We are faced today with the biggest revolution in mobility since the invention of the motor car. New propulsion systems, driverless cars, transportation networking and new services such as shared mobility will be changing mobility over the coming five to ten years more rapidly than in all previous decades. As our society becomes increasingly digitalised, restrictions formed by information availability will disappear. Thus those providers supplying individual means of transport will take a background role when mobility services are understood as services for a complete route or transport chain. The user of this service will take centre stage to utilise mobility solutions adapted to his individual needs. This approach is called “mobility as a service” (MaaS). This means that with MaaS a simple access to optimum means of transport along a route or transport chain, and provision of valid information and bookings to the same, are vital components in a complete customer-oriented service.
MaaS is not restricted to the mobility needs of passenger transport; this approach also covers goods transport, particularly in conurbations.
Integrated booking and payment functions within MaaS will promote the establishment of mobility solutions using various different means of transport in seamless route or transport chains. In this context the block-chain principle will become particularly important, since the transactions between the transport providers on a route or transport chain are documented conjointly on this principle and in a way which is transparent to the users.
So is MaaS the new champion of mobility retention? This subject will be presented and discussed at the ITS Congress in Session 3 on Wednesday, 21 November 2018. You may look forward to hearing speakers from the USA, Brussels, Helsinki and our own country.